Terms and conditions

In accordance with current and applicable regulations on the protection of personal data, we inform you that your data will be incorporated into the processing system owned by GAMT LTD with CIF CZ19376952 and registered office located at

Říční 456/10

PRAHA 1 – MALA STRANA

118 00 PRAHA 011

, and their respective purposes, conservation periods and legitimizing bases are listed below. For those treatments that require it, information is also given on the possible creation of profiles and automated decisions, as well as possible assignments and international transfers that GAMT LTD.plans to carry out:

• Purpose: Management and processing of the obligations and duties that arise from compliance with the regulations to which the entity is subject
  Conservation period: conservation of copies of the documents until the actions to claim possible liability expire.
• Legitimate basis: Compliance with a law.
• Transfers: your data will be communicated if necessary to Organizations and/or public administration with jurisdiction in the matter in order to comply with the obligations established in the applicable regulations. Furthermore, it is reported that the legitimizing basis for the transfer is compliance with a law.
• Purpose: Administrative management, billing, accounting and legal obligations.
  Conservation period: 5 years in compliance with the tax law and 10 years for tax documentation in compliance with the L.O. 7/2012.
• Legitimate basis: Compliance with a law.
• Transfers: your data will be communicated if necessary to the Tax Agency, Banks, Savings Banks and Organizations and/or public administration with jurisdiction in the matter in order to comply with the tax and fiscal obligations established in the applicable regulations. Furthermore, it is reported that the legitimizing basis for the transfer is compliance with a law.
• Purpose: Collection, registration and processing of data for advertising and commercial prospecting purposes
  Conservation period: as long as the consent given is maintained.
• Legitimate basis: The consent of the interested party.

In accordance with the rights conferred on you by current and applicable data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion (“right to be forgotten”), portability and opposition to the processing of your personal data. as well as the revocation of the consent given for their processing, by directing your request to the postal address indicated above or to the email proteccion.datos@thetreecbd.com. You may contact the competent Control Authority to present the claim you consider appropriate.

The data identified with a mark (*) are understood as mandatory and required fields, consequently they will be understood as necessary to undertake the purposes mentioned above.

GAMT LTD. informs that by signing this document you grant explicit consent for the processing of data for the purposes mentioned above.

PAYMENT

GAMT LTD. accepts and receives payments with the main credit cards including VISA, VISA Electron, Mastercard, Maestro and American Express.

The payment will be charged to your account once you have completed the order on the web.

All amounts shown are in € (Euros) and include VAT.

GAMT LTD. uses an approved payment server that encrypts all the details of your card with the SSL (Secure Socket Layer) protocol. This means that he can not read your information.

DELIVERY

GAMT LTD. Delivery every day from Monday to Friday. As a general rule, packages are sent through Nacex with delivery after signing.

The delivery times are as follows:

• For orders within the Iberian Peninsula, orders will be delivered in 24-48h.
• For orders in the Balearic Islands or Canary Islands, orders will be delivered in 48-72h (Monday to Friday)
• GAMT LTD. will provide you with a link so you can track your order online.

Shipping costs include handling and packaging costs, as well as postal expenses.

We recommend that you group all your items in one order.

We can not combine two different orders, and the shipping costs will be applied for each order individually.

We are not responsible for the damages that your package may suffer after shipment, but we do our best to protect all fragile items.

Your items will be packaged professionally and well protected for transportation.

WARRANTY

There is a 2-year warranty under the Buying Act. Our warranty applies to errors in material and / or fabrication.

The complaint does not apply to faults or damage caused by incorrect operation of the product / service.

GAMT LTD. will cover return costs to a reasonable extent.

When returning the right inquiry and complaints are sent to:

GAMT LTD.

RICNI, 456-10

MALA STRANA

118 00 PRAGA 1 – (CHECA, REPUBLICA)

Packages sent on demand are not received.

REFUND

If a refund has been agreed, please send your bank details so that we can transfer the agreed amount.

RIGHT OF WITHDRAWAL

There are 14 days full return policy on goods purchased in our web shop.

The period is calculated from the day you receive the order.

You must pay the return costs yourself.

Cancellation must be notified to us no later than 14 after the purchase and from the cancellation you must within 14 days after returning the shipment.

The notification must be given per mail at info@thetreecbd.com. In the announcement you must make clear to us that you wish to exercise your right of withdrawal.

You can also choose to use our standard cancellation form and send back. You will find it here (https://thetreecbd.com/wp-content/uploads/2019/02/Withdrawal_form.pdf) 

The condition of the goods when you return the goods.

You will only be liable for any deterioration in the value of the goods caused by handling other than what is necessary to determine the nature of the goods, their properties and the manner in which they operate. In other words – you can try the item in the same way as if you tried it in a physical store.

If the item is tested in addition to what is described above, we consider it as used, which means that upon cancellation of the purchase you will only receive part or nothing of the purchase amount, depending on the merchandise’s commercial value.

In order to receive the entire purchase amount, you must do the same as you can in a physical store. You must test the item, but do not use it in actual use.

LEGAL AGE

By placing an order through our website, you are guaranteeing that you are at least 18 years of age. If we are not sure of your age, we reserve the right to cancel your order.

COMPLAINTS – OVERVIEW AND LINKS

If you have a complaint about a product purchased in our Webshop, a complaint can be sent to:

If you are a consumer resident in another EU country, you can state your complaint in the EU Commission’s online complaint platform.

The platform can be found here: http://ec.europa.eu/consumers/odr/

If you indicate a complaint here, please provide our e-mail address: info@thetreecbd.com

Applicable Legislation and Jurisdiction

GAMT S.R.O reserves the right to initiate any civil or criminal actions deemed appropriate for the improper use of the website or for any breach of the Terms of Use.

The relationship between GAMT S.R.O and the USER will be governed by current Czech Republic regulations, and any disputes will be submitted to the courts and tribunals of the city of Prague (Czech Republic). However, GAMT S.R.O always aims to resolve any conflicts amicably.

Information related to Online Dispute Resolution as per Article 14, Paragraph 1 of the ODR Regulation:

The European Commission offers consumers the opportunity to resolve disputes online in accordance with Article 14, Paragraph 1 of the ODR on one of its platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a website where consumers can attempt to reach out-of-court settlements related to disputes arising from online purchases and service contracts.