Our team of experts is at your disposal to help you with whatever you need.
Customer Service
SERVICE
We are CBD Experts
We are committed to the quality and integrity of our products as we are to all of you, our customers, and your satisfaction with our products and services.
Experts with training certified
All of our customer service specialists undergo a rigorous training program that equips them with all the necessary knowledge about CBD and our products, necessary to represent our team in the best possible light. We offer expanded courses and encourage our team to become certified CBD experts.
Leaders in success
We strive to always stay at the forefront of the CBD industry, constantly informing ourselves about the latest market news, trends and the specific legislation of each country, in order to offer you the best service.
Always By your side
We pride ourselves on our industry-leading expertise, hands-on support and multilingual Customer Service. No matter where you are in the world, we have the support to help you better understand CBD, your order, or our processes.
We support you on your journey
If you’re just getting started with CBD, or have in-depth questions about CBD products and use, we’re here to help.
1. Before ordering
Not sure which product is right for you? Do you have doubts about the dosage? Do you want to know more about a new product?
We put at your disposal the best tools to find the product that best suits your needs, or to calculate an estimated dose you need. Or if you prefer, our team of professionals is at your disposal to answer all your questions.
2. Placing the order
When you place an order with us, you will be assigned a customer service specialist who will be on hand to help you with any questions related to your order.
3. Product use
If after receiving the product or placing the order you still have questions, your CBD expert will be available by email, phone or chat to help you.
CBD dosage calculator
Find the best CBD product for you
Need help?
Our customer service team will be happy to help you.
Call us
Phone: +34 938 016 493
From Monday to Friday, from 9:00 to 17:00